Help Center / FAQ

Sign in, open your Dashboard and choose Create New Prompt. Add a clear title, choose a category, add optional tags and write your prompt. Plus, Pro and Enterprise users can also keep it private.

Free accounts can store up to 20 prompts and Plus accounts up to 50. Pro and Enterprise accounts have no prompt storage limit.

You can browse and search the gallery without signing in. To open and read a complete prompt, create a free account or sign in.

Use a verb and outcome, such as “Outline a blog post”. Add useful qualifiers like audience, channel or tone when you need to distinguish similar prompts.

Categories are broad subjects such as Marketing or Coding. Tags describe more specific uses, styles or topics. Using both makes a growing library easier to search.

Every plan includes keyword search plus category, tag, popularity, recency and visibility filters. Dashboard searches cover your own prompt library; the Public Gallery searches publicly shared prompts.

Public prompts may appear in the Public Gallery. Private prompts remain visible only inside your account. Private prompts are available on Plus, Pro and Enterprise; Free prompts are public.

It rewrites a saved prompt to improve clarity, detail and structure while preserving its original purpose. The enhanced text is saved as a new iteration in the prompt’s history.

Enhance with AI is included with Plus, Pro and Enterprise. It is available for ordinary prompts, not templates.

You can enhance each prompt up to five times, with a short cooldown between requests. If you want to explore more variations, duplicate the prompt and continue from the copy.

Prompt Vault does not use your private prompts to train its own models. When using AI enhancement, the prompt is sent to the configured AI service for processing. See our Privacy Policy for details.

Template Station turns repeatable prompts into easy-to-use forms. It is available to Pro and Enterprise users and keeps templates separate from ordinary prompts.

Open Template Station and start with a blank template or choose one of your existing prompts. Put square brackets around anything that should change, such as [Customer Name] or [Deadline], then save it.

Select a template and Prompt Vault creates a data field for every bracketed variable. Fill in the fields, review the completed prompt on the right, then use the Copy button to take it to your preferred AI model.

No. Choosing an existing prompt creates a separate template copy. The original prompt remains unchanged in your library.

Pro and Enterprise users can export their complete library as a CSV file. The export includes prompts, templates, categories, tags, visibility, history counts and dates.

Enterprise includes up to five team seats, including the owner. The owner can invite or remove members from Team settings.

The Enterprise owner sends an invitation to their email address. The recipient follows the secure invitation link and signs in or creates an account to join.

Only the Enterprise team owner can rename the team, send invitations or remove members. Invited members receive Enterprise feature access through the team.

When creating or editing a prompt, set its visibility to Public. It can then appear in the searchable Public Gallery. Never publish confidential or personal information.

Prompt Vault checks public submissions for abusive, hateful, threatening, sexual or person-targeting content. Uncertain prompts are safely kept private until an administrator reviews them. This does not necessarily mean you have done anything wrong.

Open the prompt while signed in and select Report prompt. Choose the concern and add any helpful context. Reports are private and appear in the administrator moderation queue.

Choose Plus, create or sign in to your account, and complete Paddle’s secure checkout. Your Plus access starts during the five-day trial, with the first payment due when the trial ends unless you cancel beforehand.

Your Prompt Vault account connects the Paddle subscription to the correct user. If you choose a paid plan before registering, your selection is preserved and checkout opens automatically after signup or sign-in.

Payments are securely handled by Paddle. The payment methods available to you are shown during checkout and may vary by country.

Usually within a few seconds of checkout. The Account page checks Paddle and refreshes your access automatically. If it still shows the previous plan, refresh once and then contact support.

Paddle sends transaction and subscription emails to your checkout email address. Use the links in those messages to view the relevant receipt, invoice or subscription information.

Open Account settings and choose Manage or cancel subscription. Prompt Vault securely signs you in to Paddle’s customer portal, where you can cancel renewal, update payment details and view invoices.

See our Refund & Cancellation Policy. If you need help with a payment or subscription, contact support.

Public prompts may be visible in the Public Gallery. Private prompts are visible only inside your account. Free accounts create public prompts; private visibility is included with Plus, Pro and Enterprise.

No. Checkout and payment details are handled by Paddle. Prompt Vault stores only the Paddle customer and subscription references needed to keep your plan in sync.

Yes, on Pro and Enterprise. Choose Export all prompts from your dashboard to download a UTF-8 CSV copy of your library.

Use the Danger Zone in Account settings. You must enter your password and type DELETE. Paid subscriptions must be cancelled and ended first; deletion permanently removes your account, prompts, templates and team data.

Use Report an Issue and set Category to “Security”. We’ll follow up promptly.